This page contains answers to common questions
handled by our support staff, along with some
tips and tricks that we have found useful and
presented here as questions.
Windows 9x users may need to download
and install Third-party tools before running
Science Teacher's Helper. Click
here to download the updates.
Question 1:
Error message is as follows:
"a required DLL file, MSVBVM60.DLL was
not found; Unable to execute file:
C:/Program Files/Science Teacher's Helper/;
createProcess failed; code 1157;
One of the library files needed to run this
application cannot be found."
Visual Basic (VB) is
programming language and programs created with
it depend on access to "libraries"
that extend the languages functionality. These
libraries aren't distributed with the actual
programs as you only need to install them one
time.
You only need to download
each runtime once. This goes for any VB 6.0
software you download. The runtime files are
shared among all VB 6.0 software on your computer.
VB 6.0 Basic Runtimes
Download(1,055,456 bytes):
http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/VBRun60sp5.exe
Contents: ADVPACK.DLL,
ASYCFILT.DLL, COMCAT.DLL, MSVBVM60.DLL, OLEAUT32.DLL,
OLEPRO32.DLL, STDOLE2.TLB, W95INF16.DLL, W96INF32.DLL
Notes: While installing,
you may be prompted about the file being older
than the one you already have. Always choose
the option to keep your newer file.
Question 2:
I am attempting to download the program but
all I get is a "Setup Files Corrupt"
message. Why?
That is caused by a downloading
error. Try downloading it again from our
site. Furthermore, using a third-part downloading
software for example GetRight, FlashGet or NetAnts
other than your browser is also a good choice.
If the problem still remains, please clear your
windows temperary directory first.
Question 3:
Can I give my Software to my friends?
We are happy to see you
are willing to share our Software trial with
your friends, but for the reasons of copyrights,
you couldn't share our Software for the sake
of friendship.
Question 4:
Is the upgrade free?
Yes,once you've registered
the software, it's free to small upgrade, for
example v2.1 to v2.8;.
Question 5:
What happens after I send in the order?
You will receive an email
that confirm your order within 24 hours after
you choose the online order form. At the same
time, you will receive your registration number.
Question 6:
Where can I download the newest version of
our Software?
You can go to our website
http://www.helpscience.com to download the newest
version of Aare Software.
Question 7:
I find some bugs in our Software, how to resolve
them? Otherwise I find some translation is incorrect,
how to do?
If you find some bugs
or translation errors, please Email
to submit these bugs. |
