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Science Teacher Help Software :: Contact Us!
          

Your feedback is always welcome!

Click here to send an email to support@helpscience.com using your email client (it will be routed to a different department if necessary).

Alternatively, you can use this form to send us an email:

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If you have comments on customer service or product quality, please send them directly to the CEO, Aare, at Aare@helpscience.com.  Aare wants his customers satisfied!

Technical Support Policy

  • Using Email allows us to provide free, unlimited technical support.  Our software is very inexpensive, and we do not currently have the resources to provide this level of support over the telephone.
  • Technical support is for addressing problems with the software, not for teaching the user how to use it.
  • We only provide technical support for the most recent version of the program.  If a bug does in fact exist, there is a good chance it has already been fixed.
  • Technical support hours are Monday through Friday, 10:00am - 6:00pm Central Time (GMT-6:00).  Of course, you can send us email any time.

(Please note that we do not have phone support. We will respond your email message within 24 hours.)


Sending us a fax

Our Toll Free Fax Number in the US is 1-800-442-3172.
Internationally you can fax us at +1 952-646-5604 .

Phone ordering

For phone orders and order related questions, our Toll Free Number in the US is 1-877-353-7297. Internationally you can reach us at 1-(952) 646-5331. Phone ordering is available 24 hours per day, 7 days a week.

Contacting us via postal mail

RegNow/Digital River
9625 West 76th Street
Eden Prairie, MN 55344
United States of America

Awards / Ratings