| Your feedback is always
welcome!
Click here to send an email
to support@helpscience.com
using your email client (it will be routed
to a different department if necessary).
Alternatively, you can use this form to send
us an email:
If you have comments on customer service
or product quality, please send them directly
to the CEO, Aare, at Aare@helpscience.com.
Aare wants his customers satisfied!
Technical Support Policy
- Using Email allows us to provide free,
unlimited technical support. Our software
is very inexpensive, and we do not currently
have the resources to provide this level
of support over the telephone.
- Technical support is for addressing problems
with the software, not for teaching the
user how to use it.
- We only provide technical support for
the most recent version of the program.
If a bug does in fact exist, there is a
good chance it has already been fixed.
- Technical support hours are Monday through
Friday, 10:00am - 6:00pm Central Time (GMT-6:00).
Of course, you can send us email any time.
(Please note that we do not have phone support.
We will respond your email message within
24 hours.) |
